We generally use as little packaging as possible at Lettuce, although of course some items could not be transported unless we do so – brown bags are our preffered choice – naturally……..although they are not the ideal way to keep most produce, except mushrooms of course…….or when you want your avocadoes, tomatoes or bananas to ripen.

Ethylene Gas is natures natural ripening agent

We suggest that you transfer most vegetables in particular into airtight containers, or peak fresh bags to decrease dehydration while awaiting consumption and stored in your fridge. If you would like us to send you peak fresh bags then please buy:

Peak fresh bags $3.30 for a pack of 10

If you want an ice block to be packed with your produce, as you will be leaving your order unattended for an extended period then please buy:

Ice block assist $1.10 This will be a frozen bottle of Mangrove Mountain 600ml Water that can be later consumed and ask for a poly box.

All of these items are available in the Storage section

Buy Cello bags, etc in bulk – in the Storage sectionStorage  

So…..you’ve decided to place an order……… before you go shopping press the Refresh button at the top of the screen to make sure you are looking at the most current list.

The first thing I always suggest to both new and existing customers is to start by reading This Week at Lettuce or Lettuce Weekly – this is basically a report on quality of fresh produce, availability of grocery lines and general info that will be helpful when ordering.

Now.go to On-line Shopping. Use the tabs on the left-hand side of the screen to help locate the goods you wish to purchase.

If you can not locate an item you are specifically looking for then go to the Find tab located at the top of the screen to enter a key word which will take you directly to all of the available products containing that word.

NB. When ordering for example 500gm of tomatoes, you must enter into the quantity field 0.50 – the most important part here is that you must enter the 0 before the decimal point. When you are happy with your purchase, simply press the Buy button, a box will appear asking you to confirm your order that displays the subtotal of your purchase. To confirm simply press OK, or of course cancel to void that single transaction.

At anytime whilst making your order you can see what is in your shopping basket by simply pressing the trolley icon or pressing the basket tab at the top of the screen.

When you have completed your order simply press the Checkout tab located at the top of the screen.

You will be asked to choose a Shipping Method,  by one of our Drivers $6.60(Bob, Ben, Scott Liam,David  or Chris) or to the Outer areas of Sydney$8.80 – to determine which delivery option is available to your area, please refer to Delivery Areas. If in doubt, simply choose Lettuce Deliver as your method of shipping.

The next section asks you to choose a Tax Region – please disregard this field.

Our web site has been built around an American template and we can’t seem to  take this field out.

Then accept the Terms and Conditions (we are normal people, who simply wish to be paid on delivery).

Now, on most computers including my Computer at home, to see the next field you must scroll down the screen. You are asked to Choose a method of Payment. The options include:

Cash on Delivery – If you choose this option we will assume that you will be home on delivery. At the time we call you to confirm we have your order, we will give a window of 2 hours in which we will make delivery to your designated address. We will also call you the day before your delivery to give you the exact total of your bill.

Use my details on file – If you choose this option we will assume that you would like to pay by credit card. We do not take this information from you over the Net, but rather take these numbers from you over the phone when we call to confirm your order has been accepted. We will charge your card the day of your delivery. So please ensure there are sufficient funds available.

Cheque on delivery – If you choose this option we will assume that you will be paying by a personal or company cheque on delivery. Most people pay with a cheque on delivery if they are not going to be home.

We will also call you the day before your delivery to give you the exact total of your bill.

It is important at this point to know that most of our customers are not home on delivery. Please consider a shady, safe area in which we can leave your delivery if you will not home at the time we will give to you on verbal confirmation of your order.

If your order will be unattended for an extended period, we can also deliver in an insulated polysterene box to keep your order cold. We rarely ever have problems with meat defrosting, although we suggest you buy your meat from us in packs of 2 (any cut/s) to decrease the chance of the meat defrosting over an extended period in the elements of the day (4 – 8 hrs).

Now hit Next, you will be asked ‘Do you wish to use the details you entered on your last visit ?’. As a first time customer you will press cancel.

Now you are asked to enter your personal details, which are kept confidential at our end.

Name –

Company – Please fill in this field if you require your invoices to be billed to a business.

Street - .eg Unit 4/56 Smith St

City – .eg Homebush

State – Most of our customers are in NSW, Australia although we do have some interstate clients.

Zip – This is the field for your postcode – again our American template showing itself.

Country – Ok….humour us on this one. Obviously, we are in Australia.

….again….you may have to scroll down the screen to see the following fields.

Phone – A number that we can contact you on when calling Friday (prior to delivery). New customers are called on Friday between 9.30am and 4.00pm for verbal confirmation.

Fax & Email –

Your notice to us – This section will allow you to send us a message in regards to your order, delivery address, etc. (.eg. please pack in a poly box).

You will be able to see an icon at this point to print your order. We suggest that you do NOT print from here. This can on some people’s computers freeze the whole application – you will receive a copy of the order back as an email when you have sent the order to us.

Now hit next button – this sends the order to us at Lettuce Headquarters. You will see a spinning lock to let you know that we treat all of your information at Lettuce as privileged.

It’s that simple ! Cheryl, Emma, Peta or Debra will contact you on the Friday prior to your first order to confirm that we have received your order and take credit card details or special instructions from you over the phone.

Remember orders must be placed by 4pm Friday for the following weeks delivery.

Speak to you soon.

NB. We rarely ever check our emails from Monday through to Wednesday – Were too busy picking, packing and delivering Sydney’s freshest Certified Organic food. So, on a Monday/Tuesday or Wednesday if you need to speak to us (.eg in regards to your placed order, etc), then please call our office on 9763 7337. If our answering machine is on – please do leave a message slowly and clearly, as it is likely there is someone in the office that can call you straight back. 

If you have a MAC computer I might warn you now that the On-Line Ordering Section of this website may not display clearly to you and on-line ordering with Lettuce may not be possible. Don’t worry though – most MAC users can see the products we have available without any problem, but have trouble sending through the order at the final stage .Our team of friendly and experienced staff are waiting to take your order over the phone on Thursdays 8.30am-7.00pm and Fridays 8.30am to 4.00pm. Please call 9763 7337 when you have worked out your weekly requirements.If you have the latest version of  MOZILLA FIREFOX as your browser you should be able to use our website without any problems.

Thank you for choosing Lettuce Deliver.

Please start by pressing the refresh button along the top of your computer to make sure you are looking at the current prices.

The first thing I always suggest to both new and existing customers is to start by reading This Week at Lettuce or Lettuce Weekly – this is basically a report on quality of fresh produce, availability of grocery lines and general info that will be helpful when ordering. It can also contains call outs for credits – if we know that there has been a problem with produce we have sent out the previous week.

Now….go On-line Shopping. Use the tabs on the left-hand side of the screen to help locate the goods you wish to purchase.

If you can not locate an item you are specifically looking for then go to the Find tab located at the top of the screen to enter a key word which will take you directly to all of the available products containing that word.

At the completion of your order when you get to the Checkout section, if you have previously placed an order with us from the same computer you will be asked ‘Do you wish to use the details you entered on your last visit?’. If you choose OK the previous info you entered will appear. It is very important to understand that this information is not kept on our web site, but rather, your computer. Usually this information is kept for 10 days.

If you have previously supplied us with your credit card details and you choose Use my payment details on file at the payment method section, then we assume you would like us to charge this credit card for the total of the delivery.

Remember orders must be placed by 4pm Friday for the following weeks delivery.

NB. We rarely ever check our emails from Monday through to Wednesday – Were too busy picking, packing and delivering Sydney’s freshest Certified Organic food. So, on a Monday/Tuesday or Wednesday if you need to speak to us (.eg in regards to your placed order, etc), then please call our office on 9763 7337. If our answering machine is on – please do leave a message slowly and clearly, as it is likely there is someone in the office that can call you straight back.